Digital Employee Experience (DEX) is more than the buzz-word of the moment. Accelerated by the pandemic, DEX is tied to hybrid working, the dissolution of silos within IT and a focus on improving employee digital experience, while increasing automation and reducing the costs of operating IT. Employees have a “Digital Experience” every time they touch a keyboard or mouse. Every interaction with digital technology is a potential point of friction or facility for a user. Poor DEX increases costs, decreases productivity and increases employee frustration – leading to an decrease in profits and potentially an increase in employee turnover, which has further profit impact.
Join this free webinar on Thursday 7th April at 4pm BST and you’ll hear from Rich Gibbons from The ITAM Review, Jason Keogh, Field CTO at 1E, and ITAM industry veteran George Arezina as they discuss what DEX means to ITAM professionals and the future of IT in the Enterprise.
Rich has almost 15 years’ experience in the world of IT and software licensing, having been both a software sales manager for a VAR and a Microsoft licensing endorsed trainer.
A Northerner renowned for his shirts, Rich is a fan of most films, Hip-Hop, travel, football in general (and specifically MUFC), Marvel and reading as many books as possible. Finding ways to combine these with software licensing is always fun.
Jason has been helping global organisations like Barclays, Bank of America, the US Department of Veterans Affairs and DHL better manage technology for more than 20 years. After spending 7 years in the Fintech space on high performance trading and teller systems Jason founded discovery and inventory company iQuate to help large organisations better understand the technology deloyed in their data centres. Jason joined 1E in 2014 where he has worked as VP of Product and VP of Solutions. His current role of Partner Chief Technologist is focused increasing value in 1E’s partner business. Jason is also an ISO standards editor involved in the IT Asset Management (19770) and Information Security (27000) families of standards. He acts as the ISO liaison for matters relating to Software and matters relating to Cyber Security. Jason has consulted with several banks and federal/government intelligence agencies on topics ranging from Software Asset Management to IT Security. In 2016, Jason received the “ITAM Award” for his contribution to the IT industry from ITAM Org.
When not working in the field with 1E customers or from 1E offices in London or New York, Jason is based between Dublin, Ireland and Cartagena, Spain. Jason is an entertaining and thought-provoking speaker who speaks several times a year at conferences internationally.
An ITAM, FinOps strategic and transparent leader, trusted SAM advisor and executive consultant, specialising in leading complex, multi-national organisations both strategically and operationally in implementing ITAM/FinOps programs that have enabled IT executives to establish long term software investment strategies and negotiate more favourable software license and cloud agreements that align with their business goals and reduce spend and risk whilst providing flexibility.
Previous roles include Senior Director of IT Asset Management at Thomson Reuters, Global Head of Software Asset Management at F. Hoffman La Roche AG and Head of Global License Operations at Deutsch Post – DHL.
Winner of multiple ITAM industry awards and delivered cost savings of over $350 million, $150 million alone in Roche Pharmaceuticals Worldwide SAM program using USU (Aspera) SmartTrack and complementary processes and governance.