About
Join Rich Gibbons from The ITAM Review and Manish Desai, Advisory Solution Consultant from ServiceNow for an on-demand webinar.
This session introduces the CMDB and the benefits it can bring to an organisation – including links with other disciplines such as ITSM – and how it can be used to provide a solid data and inventory foundation for the business. As more and more resources are moved to/created in the cloud, we also explore how a CMDB can be used to help track the growing number of “off-premises” assets.
Agenda
- What is a CMDB, inc. What are CIs??
- Why does a company need one?
- Links between ITAM & ITSM – similarities, differences, and synergies
- ITAM: The foundation of the CMDB
- CMDB and the cloud
Agenda
Speaker
Rich Gibbons, Head of Content and Training, The ITAM Review
Rich has almost 15 years’ experience in the world of IT and software licensing, having been both a software sales manager for a VAR and a Microsoft licensing endorsed trainer. A Northerner renowned for his shirts, Rich is a fan of most films, Hip-Hop, travel, football in general (and specifically MUFC), Marvel and reading as many books as possible. Finding ways to combine these with software licensing is always fun!
Manish Desai, Advisory Solutions Consultant, ServiceNow
Manish Desai provides solutions for IT Operations Management and IT Asset Management for the Asia region to Enterprises as well as MSPs. He has 20+ years experience. Prior to ServiceNow he has been with HP Software, Micro Focus, Intel and Wipro Technologies.
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