This independent review of License Dashboard Enterprise Suite from License Dashboard is part of our 2012 SAM Tools Review. See all participants and terms of the review here.
|Elevator Pitch||The product the License Auditor built|
|Strengths||Built from the ground up for SAM|
|Primary Market Focus||Mid-Market License Management|
|Product||License Dashboard Enterprise Suite|
|Date of version release||April 2012|
|End points managed||“250,000+”|
|Pricing||Indicative pricing: the small business edition starts at 200 seats ($US 4,080 or $20.40 per seat – does not include SAM Workflow Management). 1,000 seats $36.72 (perpetual), 10,000 seats $9.18 (perpetual).|
|License Options||Perpetual and Annual Subscription models, plus fully managed/hosted service options (through partners)|
The majority of Software Asset Management (SAM) offerings available on the market today have developed from inventory, auditing or asset register systems. It is clear the ‘License Manager’ solution from License Dashboard has been built from the ground up for the sole purpose of SAM.
As mentioned during our previous review of License Dashboard in February 2012 (See the Microsoft SCCM [ConfigMgr] Plug-Ins Group Test):
“…it is evident that ‘License Manager’ from License Dashboard developed from Claret crunching. It demonstrates all the hallmarks of a great software auditor yet in an automated fashion. It meticulously combs through the evidence as a licensing specialist would and presents an auditors picture of both compliance and usage.”
There are three core components to the License Dashboard offering:
The License Manager product is divided into seven workspaces as follows:
I believe the real strengths and differentiators of this offering are threefold:
1) The ability to provide a workbench for a number of sources
License Manager can import and aggregate multiple inventory sources. From the other side of the entitlement equation it also provides an automatic import of license statements from software publishers or other purchasing databases.
2) The transparency of the recognition process
License Manager imports data from a number of sources. It then guides the user through the software recognition process. If necessary, users can lift up the hood and see a deep dive of how data has been processed and see the logic behind the decisions. With transparency comes trust. You can see how things have been interpreted understand the process – important if you want to have real faith in the data.
3) The intelligence it adds to the license import process
On the basis that if you put junk in you’ll get junk out – License Manager does not just pump the asset database with crooked data; it defines which transactions it will process, those it can’t and the reasons why. Vendor statements are rarely definitive. Anomalies or discrepancies crop up. It walks the user through the process as if an auditor were looking over your shoulder.
The ‘maintenance schedule’ feature offered within License Manager is also very smart. This offers the user a visual display of upcoming renewals and is missing from the offerings of most competitors.
As with other solutions in this review, License Dashboard offers a mixture of products and services depending on the requirements of the customer. Ranging from complete outsource of the SAM function to stand alone product sale with occasional handholding when required. For the purposes of this review we looked at the ‘License Manager’ offering but License Dashboard also offer a workflow engine which aligns to the whole software lifecycle so organizations can explore outsourcing SAM in it’s entirety.
The average estate size of License Dashboard customers suggests a focus on small to medium size customers – but I see no reason why License Dashboard can’t be global enterprise player too.
“License Dashboard Enterprise Suite: Everything your organization needs to develop and maintain effective Software Asset Management.
License Dashboard Enterprise Suite is designed to give organizations everything they need to develop, implement and maintain a mature and cost-effective Software Asset Management (SAM) program. From software discovery to automatic license reconciliation, self-service for software users through to the management of inter-departmental transfers, Enterprise Suite unites the three core License Dashboard technologies to deliver a solution that covers all the bases of successful Software Asset Management:
Enterprise Suite brings together the following key capabilities into a fully integrated solution:
Click on the thumbnails to enlarge.