The number one reason for not using unlicensed software was the security risks. Using unlicensed software leaves the organisation and its network under threat of being attacked by various viruses, malware, and spyware, Trojans and also leaves them open to hackers. If you install unlicensed software then no one will have any sympathy should your networked be hacked, or if you obtain a virus. It’s the organisations own fault.
Technically this is the number one reason for not using unlicensed software. However, The ITAM Review believes the overall (and somewhat obvious) reason for not using unlicensed software is the fact it’s illegal. There’s no two ways about it. If you use software that you haven’t paid for, or obtain a license in the legal way you are stealing.
Even though we’re in 2014 and the awareness of software asset management and software licensing is increasing, there are still over $60 billion worth of unlicensed software out there today according to the BSA survey. This is an increase of 1% from 2011. That is a lot of money that the vendors are losing out on, and that’s an awful lot of un-licensed software. Still, vendors are happy to audit customers rather than simplify their licensing models! Simply put, more education and awareness is required.
There are two things that should happen off the back of this report. Number one is that the push for ITAM to be implemented in all organisations should pick up pace and become more aggressive. It has to happen, we need to see better statistics than these in the future..
Number two is the fact that auditors are going to be rubbing their hands together with glee at this report. Knowing that there are so many organisations with unlicensed software will surely result in even more audits and fines for those organisations stealing software.
One of the most shocking and interesting stats to come out of the survey was the lack of awareness or knowledge by employees regarding their software licensing and SAM estate. The BSA states that 42% of end users are unaware of software or SAM policies within their organisation. 32% said they had some sort of understanding of what they should be doing, but there was nothing formal in place. Finally, 35% of workers knew and understood that the organisation they worked for had official, written software policies.
When you consider the high percentage of employees that have no idea if they have software policies in place, it’s no wonder that the amount of unlicensed software out there has increased. There needs to be greater internal education and awareness so that ALL employees know and understand what SAM processes and software policies they have so they can obtain a legal copy of any software that they require.
IT Managers on the other hand faired a bit better (and so they should!). 14% said they didn’t know of any processes or policies (this needs to be 0%), 51% said they knew of some polices and processes, but had informal knowledge of them. Finally, 35% knew of written processes and policies within their organisation.
Software installed without a proper license: In 2011 the percentage of software installed without a license was 42%. It is now 43%. Worryingly, albeit at a small rate, the figure is growing.
Cost of unlicensed software: In 2013, installs of unlicensed software came to $62.7 billion globally.
Security Issues: Risks for not using licensed software were of biggest concern. As the BSA states “64% of users cited unauthorized access by hackers as a top concern and 59% cited loss of data”.
Awareness: IT Managers appear to have some awareness and understanding of their software policies and SAM processes. However, employees aren’t aware of the processes or policies that their organisation has in place.
|Region||Unlicensed software %||Unlicensed cost in billions ($)|
|Eastern & Central Europe||61%||$5.3bn|
|Middle East & Africa||59%||$4.3bn|
The report clearly highlights the fact that there is an awful lot more work to be done on ensuring organisations are using licensed software. It also highlights the fact that organisations are still not taking software licensing and software asset management seriously. The risks are there for all to see. Implementing an ITAM program is the way forward. Every organisation should have some form of process and policies in place to ensure they are staying compliant and they are using licensed software.
The matter of fact is a lot of them are still not addressing the SAM issue There is a lack of understanding within organisations about what they should be doing and how best to manage their software assets. There is also a lack of communication within organisations, as the reports state end users have very little understanding or idea of the processes around software.
Things need to change. We just hope that the next report highlights a reduction in unlicensed software and a better understanding from users and IT Managers of their software policies and processes.
You can find your regions results here.