Podcast Episode 82: Getting Started with ITAM

23 May 2020
4 minute read
ITAM News & Analysis

Podcast Episode 82: Getting Started with ITAM

23 May 2020
4 minute read

In this podcast The ITAM Review’s AJ Witt discusses our major 3-part Webinar Series “Initializing, Optimizing, and Elevating ITAM” with Eric MartinezSenior Technical Product Marketing Manager for ITAM at ServiceNow. 

Eric & AJ explore current hot topics for ITAM teams including getting to grips with remote work, discovering and optimizing SaaS spending, and the increased importance of Hardware Asset Management (HAM). These new challenges mean that ITAM has arguably never been more relevant for organizations, but how do you get started? How do you get the necessary buy-in from a champion to deliver all the benefits that ITAM brings to the table?  

That’s the subject of our 3-part webinar series “Initializing, Optimizing, and Elevating ITAM” running from May 21st to June 4th. In this series The ITAM Review & ServiceNow will equip you with a roadmap to get an ITAM program up and running and all the way through to becoming an essential strategic partner for your management teams and decision makers. 

To register to attend the events or to listen on demand please click here.

Webinar 1: Getting started with ITAM – Thursday May 21 at 8am PDT / 11am EDT / 4pm BST (available on demand) 

In this webinar, we look at a 5step process to getting started with ITAM, covering: 

  • Identifying key issues 
  • Business improvement areas 
  • How to develop recommendations 
  • Constructing a business case 
  • Communicating internally 
  • Defining milestones & setting goals 

Hear from both ITAM Review & ServiceNow on how to get started with a successful ITAM program. 



Webinar 2: Optimizing ITAM for Success – Thursday May 28 at 8am PDT / 11am EDT / 4pm BST 

It’s important to show back the value of ITAM to the business as soon as possible – ideally within the first 90 days. There are several areas where this value can be uncovered, including: 

  • Uncovering all your software spend 
  • Focusing on specific vendors 
  • Reviewing contracts 
  • Consolidating your licensing position 

and many more. 

Hear from ITAM Review and ServiceNow as we look at the key areas to achieve a quick time to value for your ITAM practice. 



Webinar 3: Elevating ITAM with Workflow – Thursday June 4 at 8am PDT / 11am EDT / 4pm BST 

Making ITAM a key, pro-active business function within every organisation is the ideal, and here we look at how the asset lifecycle, and using CMDB to power ITAM data, can achieve this. 

The lifecycle stages: 

  • Request 
  • Purchase 
  • Deploy 
  • Monitor 
  • Service 
  • Retire 

all present opportunities for ITAM to become a strategic contributor to the business – increasing the profile, budget, and career prospects for those involved. 


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