ITAM News & Analysis

Episode 98: CMDB, Service Graph and managing digital services

19 November 2020
1 minute read
Martin Thompson
ITAM News & Analysis

Episode 98: CMDB, Service Graph and managing digital services

19 November 2020
1 minute read
Martin Thompson

In this podcast I spoke with Simon White and Jerry Yiu from ServiceNow.  

We discussed the modern role of a CMDB, Service Graphs and how organisations can benefit from a business view of technical data. 

Topics :

  • What is a CMDB  
  • Service Graph  
  • What business value does a CMDB provide  
  • How CMDB and ITAM work together  
  • Maintaining accuracy, and therefore confidence, in CMDB

Come and speak to the team at ServiceNow via their virtual booth at our upcoming Wisdom Online APAC 2020 event on Tuesday 24th & Wednesday 25th November, which is free to attend. Click here to learn more.

About Martin Thompson

Martin is the founder of ITAM Forum, a not-for-profit trade body for the advancement of IT Asset Management.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Connect with Martin on LinkedIn.

Can’t find what you’re looking for?

More from ITAM News & Analysis

  • AI and ITAM: State of Play 2024 Research Report

    In 2024, the ITAM Forum and General Interfaces conducted a global survey (On behalf of the ITAM Forum’s AI+ITAM Working Group) targeting ITAM practitioners, executives, and stakeholders to explore the growing influence of AI on the ...

  • We're FinOps. We're Coming for You.

    The FinOps Foundation’s recent release of the 2025 FinOps Framework expands its focus beyond public cloud services to encompass a broader spectrum of technology expenditures, including Software-as-a-Service (SaaS) applications and on-premises data centres.  This strategic shift, ...

  • AI Is Here—And It’s Your Best ITAM Ally, Not Your Replacement

    I’ve been asked several times over the last couple of years how AI will impact ITAM and how it will impact jobs. Well, who knows what will actually happen in the future, but my guestimate is ...

Podcast

No time to read? Want to stay up to date on the move? Subscribe to the ITAM Review podcast.
Subscribe

ITAM training

On-demand and live training for ITAM, SAM and Software Licensing professionals.
Visit LISA

Similar Posts