Bridging Gaps: Enhancing ITAM Through Stronger Relationships
In this episode, SHI and SoftwareOne delve into the critical role of relationship management in ITAM, emphasising its significance in fostering collaboration and facilitating change. We also discuss how embracing relationship management, including effective change management—can enhance communication, build trust, and create a more inclusive environment. Join us as we explore actionable strategies to develop these essential soft skills and elevate the impact of ITAM in today’s dynamic business landscape. “We’re in a unique position where we have so much data, and we influence all the business. It is the backbone of any business, and they spend millions on it. It’s getting that message across that, we could really drive value with our item knowledge and experience and the data we have.” – Jayne Frank-Kelly, SHI
Listen wherever you get your podcasts
As always you can listen to the full podcast above or queue it up from your subscription on Spotify, or SoundCloud. Enjoy!
Can’t find what you’re looking for?
More from ITAM News & Analysis
-
Stop Shadow IT Before It Hurts Your Business
Shadow IT often spreads quietly and quickly becomes a serious risk. Just look at the UK-based supermarket chain Co-op. A little-known remote maintenance tool used by an external IT provider was compromised. The result? Nearly 800 ... -
Why ITAM Forum Should Join the Linux Foundation: My Rationale and Your Questions Answered
TLDR. ITAM Forum has the opportunity to join the Linux Foundation as a stand-alone, self-funded project. This article covers a) What’s happening b) Why I think it’s a great move for the ITAM Forum and c) ... -
Microsoft Pricing Changes: EA Customers Face Price Increases
From 1st November 2025, Microsoft will remove all tiered pricing for Online Services under the Enterprise Agreement. This means all customers renewing or purchasing new Online Services after this date, will receive standard level A pricing ...
Software Licensing Training
Similar Posts
-
FinOps, GreenOps, and ITAM - How they work together
AJ Wit, Mark Bradley, and Ryan Hardcastle delves into the powerful intersection of financial, environmental, and asset management. This episode reveals how integrating these practices can help organisations control costs, reduce their environmental footprint, and meet ... -
From Chaos to Clarity: The Tier 1 Vendor Challenge
John Schwartzenberger from Flexera and Kelly Yip explores the complex reality of managing major software vendors in today’s IT landscape. Gain a clear understanding of why Tier 1 vendors are so difficult to control, how SaaS ... -
AI meets ITAM: Ensuring Control, Compliance, and Cost Efficiency
ITAM teams face new challenges in tracking AI software, managing dynamic licensing models, and controlling cloud costs. Without a clear strategy, organisations risk overspending, compliance issues, and a lack of visibility into AI-driven assets. Parpreet Singh ... -
Building Bridges - The Power of Relationship Management in ITAM
In this episode, Yvette Matthews and Ryan Hardcastle explore why strong relationship management is essential to successful ITAM. From driving collaboration to enabling meaningful change, we look at how building trust, improving communication, and fostering inclusivity ...
