Best Practice

ITAM, SAM and software license management are continually-evolving disciplines. At the same time, the remit for ITAM continues to expand as the industry matures. What was cutting edge just a few years ago is ITAM bread-and-butter today. Keep you and your team up-to-date on the latest ITAM practices here.

Best Practice Posts

  • Wisdom NA 2024 interview: A conversation with Eva Louis about the intricacy of IT and business relationships

    Wisdom NA 2024 interview: A conversation with Eva Louis about the intricacy of IT and business relationships

    This week I had the pleasure of speaking with Eva Louis, Software Asset Manager at Salt River Project, the Arizona electric power and water utility company. We are delighted to welcome Eva as an upcoming speaker ...
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  • ITAMantics podcast - February 2024

    ITAMantics podcast - February 2024

    Welcome to the February 2024 edition of the ITAMantics podcast. In this month’s edition of ITAMantics George and Rich discuss another Quest audit ending up in court, a Slack customer falling foul of Slack’s broken data ...
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  • Rethinking SaaS Procurement: Why Reseller model is ripe for disruption

    Rethinking SaaS Procurement: Why Reseller model is ripe for disruption

    The following article about rethinking SaaS procurement amid the disruption caused by the rise of “citizen SaaS buyers” was written by Nidhi Jain, CEO and Co-founder of CloudEagle. SaaS applications help organizations increase employee productivity, transform ...
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  • Podcast with James Hatcher

    Podcast with James Hatcher

    In our latest podcast, Martin Thompson speaks with James Hatcher from Lansweeper about the value ITAM brings to infosecurity, as well as Lansweeper’s contribution to the Safehouse Initiative, a collaborative organization that brings together vendors to ...
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  • Chatbot Turbulence: Air Canada and its Misguided AI Autopilot

    Chatbot Turbulence: Air Canada and its Misguided AI Autopilot

    Air Canada recently learned that AI chatbots cannot always be trusted… There is a lot of talk about AI within ITAM and how it can help streamline processes, save human time, improve accuracy, and reduce errors ...
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  • Forgotten, but not lost: the critical role of license dongle management

    Forgotten, but not lost: the critical role of license dongle management

    The following article from Abhik Chowdhury, Content Writer at OpenLM explores the critical, but often overlooked, role of license dongle management. If we take into consideration that an enterprise device has, on average, 67 applications installed, and ...
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  • ITAM Predictions 2024: Views from the industry

    ITAM Predictions 2024: Views from the industry

    Last month we published our analysts’ predictions for what to expect in ITAM in 2024. Gazing into their crystal balls, Rich and AJ could see a year in which AI continues to mature and deliver innovations ...
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  • Will human capital shape the course of the tech channel in 2024?

    Will human capital shape the course of the tech channel in 2024?

    The following article from Hayley Mooney, GM UK at Crayon explores the biggest trends shaping the tech channel in 2024, including the growing role of AI in ITAM, addressing the tech skills shortage, and the positive ...
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  • Podcast with Mihai Ciupala, winner of the Rising Star Award 2023

    Podcast with Mihai Ciupala, winner of the Rising Star Award 2023

    In this joint ITAM Review / ITAM Forum podcast, George Wright and Jennifer Carr join forces to interview Mihai Ciupala, Software Asset Management Specialist at _VOIS (Vodafone Intelligent Solutions). Mihai is the 2023 winner of the ...
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