Kylie Fowler

Kylie has 10 years experience in IT, including first and second line support, but the majority of her career has been spent working as an IT Asset Management specialist for large, global enterprises in the Insurance, Finance and Construction Sectors.

As a result of her experiences of being the sole ITAM specialist in many companies for which she worked, in her writing Kylie focuses on those issues where she particularly missed the input and support of ITAM colleagues during her years ‘at the coal face’. At the same time, she recognises that ITAM does not occur in a vacuum and aims to address the linkages between ITAM and other disciplines, in particular IT Service Management.