Rory Canavan 
In preparation for module two of our 12 Box training program “How to harness ITAM and ITSM integration“, Rory Canavan provides a guide to assessing ... Read more
Written by: Rory Canavan
Published on: February 17, 2016
In the final process of the month, we have a process that is all too often missed but can be as vital as the audit ... Read more
Written by: Rory Canavan
Published on: November 28, 2014
I had some fun deciding on whether to call this a software retirement process, or whether it should be what I settled on (above). However, ... Read more
Written by: Rory Canavan
Published on: October 28, 2014
I suspect the reason many folks get in such a bind with designing a process to handle software requests is that they try and bundle ... Read more
Written by: Rory Canavan
Published on: September 1, 2014
We are not yet at that stage with inventory systems where they can tell us what classification or type of server a particular machine is. ... Read more
Written by: Rory Canavan
Published on: June 27, 2014
This is another area of Software Asset Management that often gets over-looked; namely the updating and maintaining of data concerning named user licenses. This could ... Read more
Written by: Rory Canavan
Published on: May 28, 2014
Donald Rumsfeld once made a speech concerning “known-knowns, known-unknowns and unknown unknowns” (what a star!) The scope verification process seeks to find out those known-unknowns. ... Read more
Written by: Rory Canavan
Published on: April 25, 2014
(On 6 June 2025, this article was reviewed for accuracy and updating.) Sometimes, within Software Asset Management, we become so focused on producing an audit ... Read more
Written by: Rory Canavan
Published on: March 26, 2014
Following on from last month’s process of Maintaining a Supported Software Catalogue, we have another process that seemingly appears inconsequential but again, can add great ... Read more
Written by: Rory Canavan
Published on: January 14, 2014
This is one of those “fly-wheel” processes in SAM that doesn’t often exist, but can seriously punch above its own weight. Maintaining a Supported Software ... Read more
Written by: Rory Canavan
Published on: December 2, 2013
In a recent article on process of the month, we looked at a process to address the recycling of software licences on an IT estate, ... Read more
Written by: Rory Canavan
Published on: October 31, 2013
A post started by Lori Levenson in the Software Asset Management group on LinkedIn, asked the question what are the top three processes needed for ... Read more
Written by: Rory Canavan
Published on: October 10, 2013
Firstly, sincerest thanks to all of those who re-tweeted re-posted or even “liked” this feature on LinkedIn – the viewing stats were beyond anything I could ... Read more
Written by: Rory Canavan
Published on: September 10, 2013
Moving forward I will be writing a monthly feature for ITAM Review on a range of processes that I feel are all too-often missed in ... Read more
Written by: Rory Canavan
Published on: August 16, 2013
You’re not Corporate… These words were used to describe me over 12 months ago, mid-way through a SAM engagement for a global client. I might ... Read more
Written by: Rory Canavan
Published on: February 6, 2013