ITAM news & analysis

Our aim is to keep you informed and updated. Our analysts cover IT Asset Management, Software Asset Management, Hardware Asset Management, AI, FinOps, GreenOps, Sustainability, Software Licensing, and more. Below you will find all of our articles in chronological order, then filtered into four main categories: News & Analysis, Best Practice, Audits and Software Publishers.
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    Addressing the SaaS Data Gap in FinOps FOCUS 2.1

    I recently reported on the FinOps Foundation’s inclusion of SaaS and Datacenter in its expanded Cloud+ scope. At that time, I highlighted concerns about getting the myriad SaaS companies to supply FOCUS-compliant billing data. A couple ...
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    The Future of ITAM

    As an ITAM Industry Analyst, I’m often asked what ITAM’s future looks like. This can be a tough question to answer because when it comes to the future, there are endless possibilities. Often, it seems, some ...
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    The Allure of the Cloud: What are We Chasing?

    When I ask ITAM professionals about their transition to the cloud, the responses are often similar. “It wasn’t my decision.” It’s striking how many people feel this way—decisions about moving from on-premises solutions to the cloud ...
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    The M&S Cyberattack: How IT Asset Management Can Make or Break Your Recovery

    Marks & Spencer (M&S), the iconic UK retailer, recently became the latest high-profile victim of a devastating cyberattack. Fellow retailers The Co-Op and Harrods were also attacked. Recent reports suggest the rapid action at the Co-Op ...
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    AI in ITAM: Insightful Signals from the Front Line

    During our Wisdom Unplugged USA event in New York in March 2025, we engaged ITAM professionals with three targeted polling questions to uncover their current thinking on Artificial Intelligence—what concerns them, where they see opportunity, and ...
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    A New Chapter for ITAM in China

    Why ITAM has struggled to take root, and why I believe that’s about to change. Executive Summary Current ITAM Ecosystem in China. China, despite being the world’s second-largest enterprise software market, shows limited ITAM awareness and ...
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    How ISO/IEC 19770-1 Can Help Meet FFIEC Requirements

    In the world of ITAM, the regulatory spotlight continues to intensify, especially for financial institutions facing increasing scrutiny from regulatory bodies due to the growing importance of IT in operational resilience, service delivery, and risk management. ...
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    Microsoft Q3 Soars as AI and Azure Growth Fuels Market Gains

    On the 30th April, Microsoft released its Q3 quarterly earnings report, exceeding expectations and igniting investor optimism. Investors had been keeping a watchful eye on Azure’s Cloud performance after Microsoft’s Q2 Cloud results fell short of ...
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    AI and ITAM: State of Play 2024 Research Report

    In 2024, the ITAM Forum and General Interfaces conducted a global survey (On behalf of the ITAM Forum’s AI+ITAM Working Group) targeting ITAM practitioners, executives, and stakeholders to explore the growing influence of AI on the ...
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    We're FinOps. We're Coming for You.

    The FinOps Foundation’s recent release of the 2025 FinOps Framework expands its focus beyond public cloud services to encompass a broader spectrum of technology expenditures, including Software-as-a-Service (SaaS) applications and on-premises data centres.  This strategic shift, ...

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