Wisdom Unplugged 2022

Join us on Wednesday 30th November at Leonardo Royal Hotel, London for a Wisdom Unplugged 2022, the ITAM Review’s brand new FREE to attend in-person one day conference.
30 November 2022


Join us on Wednesday 30th November 2022 at Leonardo Royal Hotel, London for Wisdom Unplugged 2022, the ITAM Review’s brand new FREE to attend in-person one day conference. Come along and enjoy a wide range of presentations, workshops, and interactive sessions – all delivered by carefully chosen experienced industry professionals. The ITAM Review present Wisdom Unplugged in partnership with our sole sponsors Snow Software.

At this event, we want to explore the future of IT and the changing role of IT Asset Management as we move towards 2025, 2030, and beyond. The change we’re all currently experiencing presents a fantastic opportunity for ITAM to become a strategic business area which really drives change, growth, and strategy – but how best to make sure we all achieve that? That’s the aim of Wisdom Unplugged 2022.

Topics discussed on the day will include:

  • How to understand, and align to, business goals
  • New skills ITAM managers need to acquire
  • New technologies & asset types on the horizon
  • ITAM’s role in sustainability
  • Working with stakeholders inc. procurement, security, and FinOps
  • ITAM as a platform for digital transformation
  • How ITAM can drive business growth
  • The importance of culture and collaboration

And more. .. All aimed at better defining how ITAM can increase its own visibility and value by building on the current foundation while embracing new technologies and initiatives.

The ultimate aim of the event is to give you an environment where you can think about, discover, and plan the next steps necessary to elevate your ITAM offering and career. The format of the day will be geared around enabling attendees to collaborate, enquire, and share with lots of opportunities to discuss with peers, ask questions of the speakers, and collaborate as a group. When you return to work, we want you to have new ideas and actions that you can implement to make even better than before!

The sessions will feature a range of speakers including:

  • ITAM Review analysts
  • Snow Software executives
  • Success stories from customer speakers

Register for Wisdom Unplugged 2022 if you want to:

  1. Spend a day with peers, talking and sharing experiences, tips, and advice
  2. Hear from industry experts about what’s next for ITAM – and how you can make it work
  3. Learn from other customer organisations what did (and didn’t) work from them
  4. Better communicate ITAM’s importance to your senior leadership
  5. Create and strengthen your ITAM network

Please note, this conference is an in-person event only and there will be no option to join the sessions virtually.


This event is brought to you by The ITAM Review & Snow Software. When you register for the event your data will be supplied to both parties for the purposes of delivering the event and following up after. More details about how we use your data can be found in our privacy policy here


09:00 - 09:15 Welcome to Wisdom Unplugged
09:15 - 09:45 Where is ITAM heading in 2023?
Join Rich Gibbons (ITAM Review Services Director) and Jelle Wijndelts (Director of Consulting, Snow Software) as they discuss how emerging technologies and changing business priorities present a world of opportunity for ITAM. They talk about the key changes and challenges impacting ITAM and where they see the industry heading as we move towards 2023 and beyond.
09:45 - 10:15 What is your 12 month ITAM Roadmap?
The shift to SaaS and Cloud technologies has been a top discussion in ITAM circles for years. In 2022, ITAM teams without a plan to manage SaaS or Cloud within their program will get left behind and miss delivering significant value to their organization. A new approach is needed in ITAM to get more teams to manage SaaS and Cloud technologies. So, what's the next step to preparing your organization? Learn how to involve Stakeholders across your business to succeed Assess where to start in managing SaaS and Cloud technologies based on where you are today
10:15 - 10:30 Meet your Team - Introduction to Interactive Session
An opportunity to get to know your fellow attendees – with a bit of a twist…
10:30 - 11:00 Refreshment Break
11:00 - 12:00 Creating the best ITAM Best Practices
This session gives you the opportunity to discuss, debate, and define the key approaches to several of the top challenges currently facing ITAM. Working with your fellow ITAM professionals, this session is the chance to share your thoughts and opinions on hot issues.
12:00 - 13:00 Lunch Break
13:00 - 14:00 Strengthening your ITAM position
Combining the results of the previous session with experiences from attendees and adding insights the ITAM Review & Snow Software, this session will help you identify areas where you can build and grow – and give you the information and processes to get started.
14:00 - 14:30 Creating business value with ITAM data
Julia Veall, Senior Asset Manager at Vodafone, shares how ITAM can become an integral part of the business using data and a fresh approach to internal positioning.
14:30 - 15:00 What do you need from a tool now – and in the future?
This is your opportunity to discuss and share what you need from a tool to help you succeed in ITAM now and as your environment changes. Do you need more or fewer features? One big platform or lots of smaller modules? Plug and play or bespoke customization? In-built Business Intelligence capabilities or clean data export?
15:00 - 15:30 Refreshment Break
15:30 - 16:00 Q&A - Panel Session
Rich Gibbons, The ITAM Review Julia Veall, Vodafone Jelle Wijndelts, Snow Software
16:00 - 16:15 Round Up
16:15 - 16:30 Conference Closing & Thank You
16:30 - 17:30 Networking Reception


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    Rich Gibbons
    ITAM Services Director, The ITAM Review
    A massive hip-hop fan with a love of Microsoft and a law degree, Rich has been in the world of software licensing since 2003, and still loves talking about it! He spent 12 years at a Microsoft channel partner and, since then, has been a trainer, consultant, and analyst - delivering updates and insight across the globe. As well as Microsoft, Rich focuses on IaaS Cloud, FinOps, and legal tech - combining it all to help organisations stay as up to date as possible.
  • foto
    Julia Veall
    Asset Management Senior Manager, Vodafone
    I have worked in a number of roles in Service Delivery and Service Management but over the last 15+ years I have found a passion for Asset Management, which has traditionally been an underrated role within organisations. During my time at Vodafone I have developed my role and built a diverse, multi-national Centre of Excellence for Software Asset Management which provides support and services to other countries within the Vodafone group. Outside work, I have a husband and daughter and enjoy volunteering in my local community. I am a qualified youth worker and a Unit Leader for Brownies, Guides and Rangers and for the last 2 years District Commissioner where I am responsible over 50 volunteers and more than 180 girls.
  • foto
    Jelle Wijndelts
    Director of Consulting, Snow Software
    Jelle Wijndelts is Director of Consulting services at Snow Software where he is responsible for delivering advisory consulting services to customers, ensuring they get the most value from the company’s technology. Jelle has a specialized focus on SAM framework, Process & Policy, Internal Audit as well as Sustainability, Cloud spend and FinOps. Jelle has worked in IT for 28 years of which the last 19 in ITAM and SAM working for companies such as Computer Associates, HP, Monactive, ITAM Solutions, KPMG and Snow Software.


  • foto
    Complete visibility for modern IT, Snow Software delivers a next-generation IT management platform. They make it easier for you to manage and optimize your infrastructure spend and governance across on-premises, SaaS and hybrid cloud.


Leonardo Royal London Tower Bridge 45 Prescot Street, London, England - E1 8GP United Kingdom

Privacy Policy

Wisdom Unplugged 2022 Registration Privacy Notice


The organisers of Wisdom Unplugged 2022 understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who we interact with, so this privacy notice sets out details about how your registration data will be used.

Please read this privacy policy carefully and ensure that you understand it. If you have any questions or need more information please contact us using the contact details below.

About us

For the purposes of this event and because it is a joint event, the following organisations act jointly as data controllers and therefore jointly determine how your personal data is processed (referred to as “we”, “us”, “our” hereinafter):

  • The ITAM Review, Unit 5, The Workshed, London Street, Swindon Wiltshire, SN1 5DG (support@itassetmanagement.net +44 (0) 845 130 3166)
  • The ITAM Review Training Ltd, Unit 5, The Workshed, London Street, Swindon Wiltshire, SN1 5DG, United Kingdom (support@itassetmanagement.net, +44 (0) 845 130 3166)
  • Snow Software -The Capitol Building, Oldbury, Bracknell RG12 8FZ (+44 (0) 1344 371100)

You should refer to each organisation’s own privacy policies to understand further about how they may process your information.

How we collect your information

All the information we process about you is provided by you at the point of registration. The information will be collected on registration by representatives from one of the above listed joint controllers.

When you register we will typically ask for the following information:

  • Name, job title, company name, email address
  • Work address, work phone number, number of employees

How we use your information

When you provide your information, we, collectively will use it for the following purposes:

  • To register you for the event. This will include recording your details on our registration system, our event App (where applicable) and if required, providing you with a name badge
  • To maintain a list of attendees for health and safety purposes during the event (for in-person events)
  • To run the event, including the use of third-party services and applications to improve the event experience
  • To contact you before the event to provide you with relevant updates
  • To contact you after the event to provide you with copies of any presentations given and to ask you to provide feedback, where relevant
  • To contact you, unless you have told us not to, about our products and services

Our legal basis for processing

  • Contract for registering – if you wish to participate in the event, you must register
  • Legal obligation to comply with health and safety laws (where the event is in-person)
  • Legitimate interest in following up with attendees after the event
  • Legitimate interest to contact you about our products and services after the event

How long will we keep your information?

Unless stated elsewhere in this document or at the point of registration we will keep your registration details throughout the event and afterwards for the purposes of following up with you. After this follow-up has occurred unless you have asked us not to (in which case your data will be deleted unless it is otherwise lawful for us to continue to retain it), we will continue to retain your information for marketing purposes.

Who will we share your information with?

Your registration information will be, as set out already, be shared amongst the event organisers and sponsors.

For in-person events, we may also share your name and details with the venue for the purposes of ensuring your safety during the event.

Otherwise, we do not share any personal data with any third parties unless it is lawful for us to do so, if required by law to do so or if you provide us with permission to do so.

Third party processors

We use a range of third-party providers to collect registrations for our events and to maintain your details during and after the event. These providers could include:

  • Zoho Backstage for event registration and during the event.

We will only store the minimal amount of information in these systems and we only use third-party systems that we can trust to be GDPR compliant. We also make sure we have a contract (sometimes called a Data Processing Agreement or DPA) in place to legally bind that compliance.

For some of these third-party systems this does mean that your data may be stored and processed outside the European Economic Area (EEA). Where this is the case, we have made sure that appropriate safeguards are in place to ensure appropriate protection for your data.

We may use Zoho to add an online element to the event and to manage event details and the event experience. When Zoho is used their use of your data is governed by their privacy policy: https://www.zoho.com/privacy.html

Your data protection rights

Under current data protection legislation in the UK, you have rights as an individual which you can exercise in relation to the data we store and process about you. You can find more information about your rights on the Information Commissioner’s website: https://ico.org.uk/for-the-public/

Access to your data

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable, and we will provide any and all information in response to your request free of charge.

To make a request for any personal information we hold and process about you, we would prefer it if you could put it in writing or in an email to the address above. We may ask you to verify your identity before providing the information and where necessary may contact you further to ensure we understand what data you are requesting.

Keeping your data up to date

It is important that any of your data that we process is kept up to date and accurate. We may from time to time, ask you to verify your contact details but if you wish to update any information we hold about you, please contact us using the contact details above.

Erasure of your data (the “right to be forgotten”)

Under some circumstances you may wish to delete the data we hold about you. It may not always be possible for us to do this, but you should put your request in an email using the contact details above.

Your right to restrict processing

If you no longer wish for your data to be processed you should contact us using the details above.

How to object to processing

Some of the data we collect from you are for very specific purposes and without this information we may not be able to provide our products and services to you. However, you have a right to contact us if you wish to object to any of our processing and we will tell you whether it’s possible for us to do so.

Where we are using your data for marketing purposes, you have the right to opt-out of any further marketing, at any time. You can unsubscribe (opt-out) of any of our marketing messages by using the unsubscribe option or by contacting us.


Your right to portability allows you to request a machine-readable format of the data you supplied to us. In most cases this will be limited to the information you provide for the purposes of registering for the event.

Making a complaint

If you want to make a compliant about the way we are processing your data, you can contact us, using the contact details above.

You also have the right to complain to the Information Commissioner’s Office: https://ico.org.uk/concerns/

More information

For more information about your data rights and privacy or data protection in general visit the Information Commissioner’s Office website: https://ico.org.uk

Changes to this privacy notice

We may change or update elements of this privacy notice from time to time or as required by law. The most current version of our privacy notice is available at


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