Estate Size: 1,275 (51% Desktops, 20% Laptops, 29% Servers)
Reviewer: Rosemary, IT Acquisitions Admin. /IT Asset Manager, Financial Services
Strengths:
Detail provided for software
Weaknesses:
Title library
What feature would you add if you had the choice?
Ability to pick up hard drive serial numbers
Support or implementation:
Support from Microsoft was good
If you had the opportunity to choose ITAM technology again would you choose the same product?
No – too limited
Implementation Success: 7/10
Day to day ease of use: 6/10
Performance: 6/10
Resources required: 5/10
Support: 5/10
Meeting requirements: 5/10
Overall Satisfaction: 5/10
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