The ISO/IEC 19770 SAM Standard Needs Your Input (Action Required)

30 November 2010
2 minute read
Best practice

The ISO/IEC 19770 SAM Standard Needs Your Input (Action Required)

30 November 2010
2 minute read

Your Help Is Required

The SAM standard ISO/IEC 19770 is pivotal to the ongoing development of the SAM industry.

The standard enables the industry to benefit from a commercially neutral benchmark and frame of reference on which to build SAM training, services, skills and implementations.

However, rather than a lofty best practice ideal the standard needs to be pragmatic and usable.

In a bold and innovative move the working group driving the development of the standard have developed a revision so that the standard effectively meets market requirements.

The aim of the revision is to break the standard into four tiers to facilitate the adoption of standardized SAM. The tiers are linked directly to the processes described in the 2006 standard, providing greater accessibility to the standard as well as newly incorporated guidance in the Annexes.

Dave Phillips, Editor of the revision comments

“The update offers tiers that closely align with the processes in the successful existing 19770-1:2006 standard. Preliminary trials confirmed that four tiers like this offer organizations the choice they wanted. For instance, Tier 1 attainment includes the processes supporting repeatable licensing compliance processes. Organizations can now demonstrate conformance by assessing their licensing compliance processes against Tier 1 of the 19770-1 revision.”

This revision is now available for public review and your opinion counts.

Tiered SAM Processes Available for Public Review


  1. Please review the ISO/IEC 19770-1 Draft (available here)
  2. Complete the Questionnaire (embedded within review document)

More details can be found on the dedicated ISO/IEC 19770 website.

The press release can be found here.

The feedback period ends on 01 March 2011, but we encourage you to complete your review as soon as possible. Reviewers who provide contact details will be offered a summary of the feedback. Results are scheduled to be published in May 2011.

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