How ISO/IEC 19770-1 Can Help Meet FFIEC Requirements

07 May 2025
5 minute read
ISO/IEC 19770

How ISO/IEC 19770-1 Can Help Meet FFIEC Requirements

07 May 2025
5 minute read

In the world of ITAM, the regulatory spotlight continues to intensify, especially for financial institutions facing increasing scrutiny from regulatory bodies due to the growing importance of IT in operational resilience, service delivery, and risk management.

In the US alone, ITAM-related compliance requirements from entities like the FFIEC can result in annual or biannual audits. Based on feedback from ITAM practitioners in banking and financial services, I estimate that audit preparation consumes at least 20% or more of an ITAM team’s annual workload in heavily regulated firms (This figure reflects anecdotal insights gathered from industry roundtables and community discussions, rather than formal benchmarking studies).

The FFIEC, the Federal Financial Institutions Examination Council, sets the “what”—the expectations and outcomes financial institutions must meet in ITAM. But how can you achieve those outcomes in a structured, repeatable way? That’s the “how”— where ISO/IEC 19770-1 offers a structured path forward.

What Is the FFIEC, and Who Must Comply?

The FFIEC provides standardised examination guidelines used by US regulatory agencies, including the Federal Reserve, FDIC, and OCC. Financial institutions of all sizes—from national banks to regional credit unions—must adhere to these expectations. Audits typically occur annually for large or high-risk institutions and every 18 months for others.

Does FFIEC Apply to Global Organisations?

While FFIEC standards are US-centric, their reach can extend internationally. Any organisation—foreign or domestic—that operates a US-based banking subsidiary or provides services to US financial institutions may fall under the regulatory purview of FFIEC-aligned audits. For example, a European software provider with a US financial client could face scrutiny over its licensing models and data handling practices if it is part of a broader risk assessment.

Similarly, multinational banks with a US presence must ensure their US operations follow FFIEC guidelines. This has led many global organisations to adopt FFIEC-aligned frameworks in their enterprise IT governance models to maintain consistency and mitigate risk.

In terms of ITAM, the FFIEC expects:

  • A complete, accurate, and up-to-date inventory of IT assets.
  • Documented processes covering the full lifecycle: acquisition to retirement.
  • Clear roles, responsibilities, and evidence of compliance.
  • Historical records to support past actions and reconciliations.

These are not “nice to haves.” They are foundational to passing audits and demonstrating operational integrity. They also mirror similar requirements for other security standards.

Enter ISO/IEC 19770-1: A Management System for ITAM

ISO/IEC 19770-1 is the international standard for IT Asset Management. Its structured management system approach makes it valuable to financial organisations. Rather than offering point solutions, ISO 19770-1 provides an end-to-end framework that aligns with the FFIEC’s core requirements.

It covers:

  • Inventory Accuracy: Requiring a validated, current asset register.
  • Lifecycle Governance: Policies and controls for planning, deployment, use, and disposal.
  • Auditability: Documented procedures and retained evidence.
  • Continuous Improvement: Internal audits and management reviews.

This is not just about compliance. It’s about managing IT assets in a way that adds lasting value—financially and operationally.

Real-World Alignment: ISO 19770-1 and FFIEC in Practice

Let’s say you’re asked during an FFIEC audit: “Can you show your asset inventory from 18 months ago?” With ISO 19770-1 in place, your team doesn’t scramble. You pull the archived inventory report, which is supported by documented procedures and change logs.

That’s the ISO advantage. It makes compliance an outcome of good practice, not a last-minute effort.

And it’s not just theoretical. In a recent case, a bank’s ITAM team underwent an internal risk review ahead of a regulatory exam. The risk team wanted procedure walk-throughs and two years of historical evidence. Thanks to ISO-aligned documentation, the team passed with no findings and minimal follow-up.

The ROI of ISO/IEC 19770-1: Reducing Regulatory Lift

So, what’s the tangible value? Consider these dimensions:

  • Time Saved During Audits: Pre-built documentation and records reduce exam prep by days or even weeks.
  • Fewer Findings: With structured processes, gaps are closed before regulators find them.
  • Cost Avoidance: Avoiding a single fine or remediation programme can cover the investment in ISO alignment.

Stronger Internal Standing: ISO 19770-1 certification (or alignment) elevates ITAM internally, improving access to resources and executive support.

Anecdotally, ITAM teams report a 30–50% reduction in audit prep time after adopting ISO principles. Others highlight smoother vendor audits and improved optimisation efforts.

Getting Started: A Pragmatic Path

If you’re looking to align ITAM with FFIEC requirements, ISO 19770-1 offers a logical framework. Start by:

  • Assessing Your Current Maturity: Where are the gaps?
  • Building Policy and Governance: Define ownership and align with business goals.
  • Documenting Everything: Make compliance part of your daily operations.
  • Reviewing and Improving: Don’t wait for auditors—audit yourself.

Final Thoughts

ISO/IEC 19770-1 isn’t just for companies chasing a badge. It’s a practical, flexible tool that directly supports FFIEC compliance while improving operational resilience. In today’s climate of increasing scrutiny, it’s more than helpful—it’s strategic.

Ultimately, the FFIEC defines what needs to be achieved for regulatory compliance. ISO/IEC 19770-1 defines how to achieve it—through structured governance, defined processes, and continuous improvement. Together, they create a powerful framework for building trust, transparency, and long-term ITAM maturity.

 

Further Reading:

About Martin Thompson

Martin is the founder of ITAM Forum, a not-for-profit trade body for the advancement of IT Asset Management.

He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.

Connect with Martin on LinkedIn.

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