Best practice
Podcast Episode 28: Quick Guide to ISO/IEC 19770-1
In this podcast, I am joined by Rory Canavan of SAM Charter to share his views and experiences on ISO/IEC 19770-1 Standard. Throughout the podcast, Rory refers to SAM Charter’s approach to SAM:
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Discussion Topics:
- The role of ISO/IEC 19770-1 in SAM implementations
- Risk Assessment and gap analysis
- Setting up a governance process
- RACI
- Communications Plan
- Process Maps
- System Requirements and when to look for SAM technology
- Terms of reference and job descriptions
- Process definition documents
- Identifying licensing and training requirements
- Standard operating procedures
Podcast Episode 27
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