In this podcast AJ Witt and I interview James Moy from ViacomCBS.
James shares his approach to optimising spend on SaaS apps, including Zoom.
James covers the whole optimisation process including the people to communicate with, the processes to be refined and the technology to track consumption.
We also discussed how to maximise the user experience when removing software from users to prevent any friction or bad feeling.
James shares his approach to vendor management and building strategic partnerships with suppliers as an alternative to being nickel-and-dimed during the negotiation process, to ensure mutually beneficial long-term relationships.
Thanks to James for sharing his progress. For the ITAM industry to flourish, it is really important that we share wins like this for everyone to see.
Topics covered:
The shift in spend to SaaS
Implementing a SaaS management practice and bringing end users with you
Building the business case for SaaS management
API plugins and data being revealed by publishers
Limitations in Adobe Creative Cloud usage analytics
Asking vendors for usage analytics during the procurement / negotiation process
Removing the requirement to buy new salesforce subscriptions through visibility of usage and reallocation
I’ve been asked several times over the last couple of years how AI will impact ITAM and how it will impact jobs. Well, who knows what will actually happen in the future, but my guestimate is ...
The FinOps Foundation is making a bold attempt to get better visibility and control of SaaS applications. This has been driven in part because the vast majority of FinOps teams also manage SaaS to some extent. ...
Forrester, the US based research firm, recently released its latest SAM Solutions Wave report for Q1 2025. The report reflects its research and analysis of nine SAM providers it considers to matter the most, and scores ...
Podcast
No time to read? Want to stay up to date on the move? Subscribe to the ITAM Review podcast.
In the days immediately following his inauguration, President Trump and his team declared war on Diversity, Equity, and Inclusion (DEI) programs at the federal level. The impact has been felt far and wide. Many government contractors ...
When I first joined the ITAM industry (which feels like a million years ago), the predominant licensing metric in the market was per device. So, if you have three devices, you need three licenses. Then, with ...
IT Asset Management (ITAM) is experiencing a groundbreaking evolution, heavily influenced by the adoption of Artificial Intelligence (AI) and Machine Learning (ML). These cutting-edge technologies will revolutionise conventional ITAM methods while bringing both exciting possibilities and ...
Effective data management is crucial for successful IT asset management. Leveraging a structured approach like the PDCA (Plan-Do-Check-Act) cycle can help structure your efforts. This approach should be easy to integrate into the existing processes and/or ...