ITAMantics podcast - February 2024

29 February 2024
2 minute read
Best practice

ITAMantics podcast - February 2024

29 February 2024
2 minute read

Welcome to the February 2024 edition of the ITAMantics podcast.

In this month’s edition of ITAMantics George and Rich discuss another Quest audit ending up in court, a Slack customer falling foul of Slack’s broken data migration tool (and facing the threat of their data being deleted), Flexera completing its acquisition of Snow Software, and “Chatbot Turbulence” – Air Canada’s misguided AI which gave a customer incorrect advice.

The articles discussed in this episode are:

  1. Another Quest audit ends up in court
  2. “Please Mr Benioff – can I have my data back?” Slack holds customer data to ransom
  3. Flexera completes acquisition of Snow Software
  4. Chatbot Turbulence: Air Canada and its Misguided AI Autopilot

Listen to the full ITAMantics podcast above or queue it up from your subscription on SpotifyApple Podcasts or SoundCloud.

The following articles were also mentioned [i.e. shamelessly plugged by George] but not directly discussed on the podcast. Check them out below:

About George Wright

George is the editor of The ITAM Review and director of Spartan PR, a tech-focused PR agency, where he has worked with many ITAM/SAM companies over the years.

For story ideas, pitches and press releases for the ITAM Review, email him on george.wright@itassetmanagement.net.

Outside of his editor/PR roles, George invests in property developments and enjoys cycling and running around the Cotswolds. George lives in Cheltenham with his three children, dog and cockatiel.

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