The Dos and Don’ts of ROI

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. My last article ‘Calculating Return on Investment’ discussed how to ... Read more

Written by: Martin Thompson

Published on: July 12, 2011

Software Usage Monitoring

This article aims to provide an introduction to software usage, clarify terminology and perhaps help you build a business case for implementing software usage monitoring. ... Read more

Written by: Martin Thompson

Published on: June 28, 2011

今日のSAMツールに求められている要件とは?

This is a Japanese version of the article “The Best SAM Tools – What to Look For“. 以下のリストを私は、 「競争差別化要因」 と呼んでいます。 競争差別化要因とは、 特定のSAM ツール メーカーが持つ差別化のため研究開発された特有の機能です。もちろん、ツール市場の大半のメーカーがこれらの機能を提供するようになれば、差別化要因ではなくなってしまいます。 SAMツールのメーカーの違いを見出す方法としてだけでなく、特定のツールメーカーの開発の焦点がどこに当てられているかの指標となります。 ... Read more

Written by: Martin Thompson

Published on: June 6, 2011

Should ITAM Own Budget?

By Martin Chalkley, ITAM Review Analyst. See other articles from Martin here. If you want to reduce cost, owning the budget is the first step ... Read more

Written by: Martin Chalkley

Published on: May 19, 2011

Policies, Processes and Procedures

The terms ‘Policies’, ‘Processes’ and ‘Procedures’ are ITIL battle cries and are often interchanged with each other. It is commonly stated by experienced practitioners that ... Read more

Written by: Martin Thompson

Published on: May 17, 2011

ITAM Interview Techniques

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. This article follows on from Kylie’s previous article ‘Writing ... Read more

Written by: Martin Thompson

Published on: May 10, 2011

Writing a Great ITAM CV

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. A CV has one aim, and one aim only ... Read more

Written by: Martin Thompson

Published on: April 26, 2011