Best practice
An Oracle review letter
Oracle review letter – CLICK TO ENLARGE
The image right (click to enlarge it) is a dummy Oracle review letter from Oracle LMS asking our friends at Browbeaten Corp to participate in yet another pesky ‘Review’.
A PDF version is here.
For real life letters check out the legal testimony provided in the recent Mars vs. Oracle case – links and details in this blog post (Mars vs. Oracle).
Looks friendly enough? How should we respond?
Questions to consider when addressing Oracle review letters:
- How should you acknowledge this letter? Should you even bother acknowledging it?
- Is it a fishing exercise or contractual request for audit?
- Who should I speak to within my organization to respond to this letter?
- How should I respond?
- Do I need to respond within the 10 days specified? Can I set the agenda or do I need to work to their agenda?
- Are they really an impartial team? Surely they have commercial revenue targets to hit?
We will cover these questions and much more at our free audit defence workshop in Amsterdam on 12th April, more details here:
https://itassetmanagement.net/event/audit-defence-workshop-amsterdam/
Can’t find what you’re looking for?
More from ITAM News & Analysis
-
Shifting Left Together: Embedding ITAM into FinOps Culture
During one of the keynotes at the FinOps X conference in San Diego, JR Storment, Executive Director of the FinOps Foundation, interviewed a senior executive from Salesforce. They discussed the idea of combining the roles of ... -
Addressing the SaaS Data Gap in FinOps FOCUS 2.1
I recently reported on the FinOps Foundation’s inclusion of SaaS and Datacenter in its expanded Cloud+ scope. At that time, I highlighted concerns about getting the myriad SaaS companies to supply FOCUS-compliant billing data. A couple ... -
The Future of ITAM
As an ITAM Industry Analyst, I’m often asked what ITAM’s future looks like. This can be a tough question to answer because when it comes to the future, there are endless possibilities. Often, it seems, some ...
Podcast
No time to read? Want to stay up to date on the move? Subscribe to the ITAM Review podcast.
ITAM training
On-demand and live training for ITAM, SAM and Software Licensing professionals.
Similar Posts
-
The M&S Cyberattack: How IT Asset Management Can Make or Break Your Recovery
Marks & Spencer (M&S), the iconic UK retailer, recently became the latest high-profile victim of a devastating cyberattack. Fellow retailers The Co-Op and Harrods were also attacked. Recent reports suggest the rapid action at the Co-Op ... -
AI in ITAM: Insightful Signals from the Front Line
During our Wisdom Unplugged USA event in New York in March 2025, we engaged ITAM professionals with three targeted polling questions to uncover their current thinking on Artificial Intelligence—what concerns them, where they see opportunity, and ... -
How ISO/IEC 19770-1 Can Help Meet FFIEC Requirements
In the world of ITAM, the regulatory spotlight continues to intensify, especially for financial institutions facing increasing scrutiny from regulatory bodies due to the growing importance of IT in operational resilience, service delivery, and risk management. ... -
An Introduction to Scope 4 Emissions
Executive Summary For ITAM teams, sustainability is a core responsibility and opportunity. Managing hardware, software, and cloud resources now comes with the ability to track, reduce, and report carbon emissions. Understanding emission scopes—from direct operational emissions ...
