Name: Apptio Cloudability SaaS
Description: Apptio Cloudability SaaS is the SaaS Management solution from Apptio, acquired from SaaSLicense
Offer price: POA
Operating System: SaaS
Application Category: Enterprise SaaS Management
Author: The ITAM Review
This review is based on analyst interviews with the SaaSLicense product team in Fall 2019. SaaSLicense were acquired by Apptio in October 2020 and the product is now named Apptio Cloudability SaaS. Throughout this review the product and company are referred to as SaaSLicense.
SaaSLicense are the newest entrant featured in this report, founded in March 2017. They are solely focused on the SaaS Management market and are privately held. Based near Boston, USA they have less than 25 employees. SaaSLicense is sold worldwide, with a focus on North America & EMEA, and is available direct or via partners and resellers.
SaaSLicense discovers SaaS applications via integrations with SSO providers and direct API connections. Notably, they cover a wider range of SSO providers than some other tool providers, including IBM & Active Directory. They currently offer 35 direct API integrations with more to come based on customer demand. Also offered are integrations to Concur, Expensify, and Netsuite, which enable discovery of Shadow IT that wouldn’t be found via the SSO & API integrations.
SaaSLicense provides a broad range of capabilities suitable for a range of customer sizes. Customer references obtained for this research call out SaaSLicense’s responsiveness to customer requests as a highlight.
The product provides insight into application adoption and attrition reporting. The latter is useful for applications where organisations have committed to contract minimums and maximums, such as Salesforce.
The dashboarding and reporting functions are strong, providing actionable insight into SaaS consumption. References also highlighted that the platform is amongst the most secure of SaaS Management platforms, which may be of importance in certain sectors.
SaaSLicense is a relatively small team and this may impact their ability to deliver as they scale. As a late entrant to this space they are also in a race to build subscriber numbers and to secure funding. Customer references noted that there were bugs and limitations but that SaaSLicense were very responsive in addressing those. Whilst a custom API connector is available for users to add their own applications prospective buyers should carefully review the list of integrations to determine if SaaSLicense is suitable for their environment.
Use Case Coverage
Small to mid-size organisations looking for broad coverage of the Discovery & Cost & Risk Management use cases