In this latest episode, we speak with Desiree Weiss who won the “Specialist or Consultant of the Year Award” at the 2020 ITAM Excellence Awards.
Desiree is a consultant licensing specialist with a particular focus on – and interest in – the publisher SAP.
Helpful, courteous, resourceful and tenacious are just some of the words Desiree’s clients use to describe her passion for all things SAP. She has worked in IT Procurement (“I like to discuss things and negotiate.”) and in service excellence and service management, learning more about IT service management (ITSM).
And where does this passion come from?
“The conversations with SAP to achieve the best for the customer…I think that is my passion, my real passion.”
In this 12-minute podcast, we speak with Desiree about:
We also asked Desiree what SAP customers can do to ready themselves for an audit…how can they prepare? She suggests that customers:
“With all this, you can have a good look at your compliance state and take the respective actions before, a minimum of three months before, the audit might happen or the next measurement needs to be sent.”
Hosts: Martin Thompson and Jennifer Carr.
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