Desiree is a consultant licensing specialist with a particular focus on – and interest in – the publisher SAP.
Helpful, courteous, resourceful and tenacious are just some of the words Desiree’s clients use to describe her passion for all things SAP. She has worked in IT Procurement (“I like to discuss things and negotiate.”) and in service excellence and service management, learning more about IT service management (ITSM).
And where does this passion come from?
“The conversations with SAP to achieve the best for the customer…I think that is my passion, my real passion.”
In this 12-minute podcast, we speak with Desiree about:
Where her passion for SAP comes from
How she gains trust with her clients
Interesting projects she’s worked on
How ITAM has shifted from a reactive activity to a proactive one
We also asked Desiree what SAP customers can do to ready themselves for an audit…how can they prepare? She suggests that customers:
Request the entitlement list as this is the base for every audit
Check and compare what is in the contract versus the entitlement list
Run, at least once and at minimum, six months in advance, a test measurement. This provides enough time to see and understand the situation.
Is there a peak? If so, did this happen or why is this continuing to happen? Is there a particular project happening that is causing this? Talk to the owner of application(s) responsible.
Lastly, look into the transactions to see what users are really doing, and this can be done manually…a tool isn’t necessary.
“With all this, you can have a good look at your compliance state and take the respective actions before, a minimum of three months before, the audit might happen or the next measurement needs to be sent.”
The ongoing legal battle between VMware (under Broadcom ownership) and Siemens is yet another example of why ITAM goes far beyond license compliance and SAM. What might, at first glance, appear to be a licensing dispute, ...
During one of the keynotes at the FinOps X conference in San Diego, JR Storment, Executive Director of the FinOps Foundation, interviewed a senior executive from Salesforce. They discussed the idea of combining the roles of ...
I recently reported on the FinOps Foundation’s inclusion of SaaS and Datacenter in its expanded Cloud+ scope. At that time, I highlighted concerns about getting the myriad SaaS companies to supply FOCUS-compliant billing data. A couple ...
Podcast
No time to read? Want to stay up to date on the move? Subscribe to the ITAM Review podcast.
The ongoing legal battle between VMware (under Broadcom ownership) and Siemens is yet another example of why ITAM goes far beyond license compliance and SAM. What might, at first glance, appear to be a licensing dispute, ...
Back in November 2021, Microsoft made Power Apps available under the pay-as-you-go (PAYG) model, alongside the traditional Per User/Per App options. This PAYG model has gained popularity. It ensures simple rightsizing for Power Apps environments. Here, ...
On the 30th April, Microsoft released its Q3 quarterly earnings report, exceeding expectations and igniting investor optimism. Investors had been keeping a watchful eye on Azure’s Cloud performance after Microsoft’s Q2 Cloud results fell short of ...
For businesses reliant on Java, Oracle’s licensing model presents a formidable challenge. Once a freely available technology, Java has evolved into a costly necessity for enterprises, with licensing changes leading to widespread financial and operational concerns. ...