Oomnitza Enterprise Technology Management

Best practice

Oomnitza Enterprise Technology Management

Oomnitza provides a pioneering Enterprise Technology Management solution for organizations to manage and secure all technology — endpoints, applications, infrastructure and networking. Automate lifecycle processes, from purchase to end-of-life, ensuring your technology is secure, compliant and up-to-date. In today’s work-from-anywhere and zero trust reality, traditional approaches of IT asset inventory and siloed tools do not scale. Rely on Oomnitza’s agentless platform to provide the key business process system for all technology in an enterprise and consolidate and normalize data from siloed tools such as device management, SaaS, SSO, cloud, purchasing and security.

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UC Track and Orchestrate all IT Assets across their complete lifecycle


Use Case – Hybrid IT and the rise of ETM


Oomnitza Analyst Review

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Oomnitza Analyst Review

AJ Witt, The ITAM Review, April 2022

Oomnitza is an Enterprise Technology Management platform offering a unique and disruptive approach to IT that is designed to enable a variety of stakeholders to carry out a wide range of tasks, leveraging workflows and automation to deliver visibility and control over IT inventory at scale and pace.

 

Enterprise Technology Management focuses on managing endpoints, network devices, IT infrastructure, and software. As such, it builds upon and extends the typical core capabilities of an ITAM tool. Oomnitza seeks to manage assets throughout their lifecycle – Purchase, Deploy, Monitor, Secure, and Service.

 

The core problem Oomnitza aims to solve is the proliferation of inventory, discovery, and management point solutions, which result in duplication of effort and data silos. For example, endpoints may be serviced via your ticketing application, have their security status reported by an antivirus solution, and be monitored and maintained by infrastructure management applications. With this overlap between asset data repositories, it becomes difficult to get a single cohesive and accurate view of the technology estate – specifically how do you know which data silo is most accurate?

 

How Oomnitza works

 

At its core Oomnitza aggregates data from multiple sources via direct feeds, APIs and so on, to provide true unified endpoint visibility. These sources can be almost anything, as long as they provide structured data about a technology asset or a user of those assets. For example, Oomnitza will connect to HR applications for employee data, financial apps for spend data, IT apps for security and deployment information, and IT Asset Management applications for license data. Oomnitza provides an extensible and flexible data model, enabling users to capture almost any data about any asset or user.

 

This wide access to sources of data enables governance and visibility use cases to be abstracted from the operational use cases of the underlying tools. In this way, technical teams such as security and ops can use their existing tools to perform their key management and technical tasks, whereas governance teams use Oomnitza’s aggregation and normalization of data to perform their tasks. This can free up operational teams from governance tasks whilst simultaneously providing technology governance teams with oversight of their controls without having to ask those operational teams to provide a report.

 

 

 

Furthermore, Oomnitza then allows those governance stakeholders to set policies and enforce those policies downstream in the dedicated toolsets, and to run workflows to take action. Many workflows are provided out-of-the-box and customers are also able to create their own workflows via a “no-code” visual editor. As a role-based enterprise application Oomnitza can also be deployed to operational teams to enable them to run their own reporting and management tasks in isolation from other stakeholders. In this way it can provide an automation layer for a toolset which perhaps doesn’t currently have its own.

 

Not just endpoints

 

Key to Oomnitza’s desire to provide universal enterprise technology management is the recognition that software is just as important as physical devices. Given that software is increasingly delivered via SaaS rich API connectivity enables Oomnitza to offer application management. As with endpoint management Oomnitza leverages SaaS app APIs to provide optimisation and management capabilities, such as right-sizing subscription levels and deploying/reclaiming subscriptions. It does this by connecting sources of usage data (e.g. Single Sign On) and sources of entitlement (e.g. Finance and Procurement) with the workflow engine.

 

Best Practices

 

There is a risk that the complexity of a powerful and highly configurable solution can mean that governance and management teams can get overwhelmed with gathering data and thus find it hard to take action. This is where Oomnitza’s Best Practices function plays a critical role. Oomnitza provides a large number of Best Practices which consist of data discovery connectors, data models, reports, and workflows bundled together to solve specific technology management needs. For example, there is a Best Practice ruleset to help teams automatically govern endpoint security.

 

Customers

 

Oomnitza targets enterprise-scale customers, typically with less than 10,000 employees but also has customers with much larger employee and asset bases. As a strategic application, key stakeholders are at C-Suite or Director level. Key to successful implementation is that Oomnitza doesn’t seek to replace operational tools, but rather seeks to aggregate data from them and help those stakeholders focus on the tasks which have greatest criticality and value. Furthermore, the tool enriches those stakeholders’ data, making them more productive and streamlining their processes.

 

Summary

 

Oomnitza is a solution built for modern IT Governance in a hybrid technology and working world. By pulling in data from almost any solution it quickly builds and maintains a very rich and accurate picture of an organization’s technology estate. The extensible data and workflow model enables customisation and action, and the Best Practices enable users to harness the power of the application to deliver early and ongoing ROI. At The ITAM Review, we advocate for this platform-based approach to IT governance and we’re beginning to see many tool and service providers deliver just that, Oomnitza included.

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