From Chaos to Clarity: The Tier 1 Vendor Challenge

John Schwartzenberger from Flexera and Kelly Yip explores the complex reality of managing major software vendors in today’s IT landscape. Gain a clear understanding of why Tier 1 vendors are so difficult to control, how

Written by: Tasveer Gola

Published on: October 10, 2025

John Schwartzenberger from Flexera and Kelly Yip explores the complex reality of managing major software vendors in today’s IT landscape. Gain a clear understanding of why Tier 1 vendors are so difficult to control, how SaaS sprawl and shadow IT create hidden risks, and why entitlement data is often a critical blind spot. The episode also introduces the idea of a proactive onboarding framework – showing how consistent, strategic approaches can replace reactive management and bring order to the chaos of vendor relationships.

“All the information is out there: training, best practices, maturity assessments—use them to become a stronger practitioner.” – John Schwartzenberger

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As always you can listen to the full podcast above or queue it up from your subscription on Spotify, or SoundCloud. Enjoy!

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