Best practice

ITAM, SAM and Software Licensing continually evolve. And, at the same time, ITAM's remit continues to expand as the industry matures. What was cutting edge just a few years ago is ITAM bread-and-butter today. Keep you and your team up-to-date on the latest ITAM best practices.
  • An Introduction to Scope 4 Emissions

    An Introduction to Scope 4 Emissions

    Executive Summary For ITAM teams, sustainability is a core responsibility and opportunity. Managing hardware, software, and cloud resources now comes with the ability to track, reduce, and report carbon emissions. Understanding emission scopes—from direct operational emissions ...
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  • AI and ITAM: State of Play 2024 Research Report

    AI and ITAM: State of Play 2024 Research Report

    In 2024, the ITAM Forum and General Interfaces conducted a global survey (On behalf of the ITAM Forum’s AI+ITAM Working Group) targeting ITAM practitioners, executives, and stakeholders to explore the growing influence of AI on the ...
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  • Will 'Sustainable IT' be Caught in the Crossfire?

    Will 'Sustainable IT' be Caught in the Crossfire?

    In the days immediately following his inauguration, President Trump and his team declared war on Diversity, Equity, and Inclusion (DEI) programs at the federal level. The impact has been felt far and wide. Many government contractors ...
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  • Are we ready for outcome-based pricing?

    Are we ready for outcome-based pricing?

    When I first joined the ITAM industry (which feels like a million years ago), the predominant licensing metric in the market was per device. So, if you have three devices, you need three licenses. Then, with ...
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  • AI and ML: The Game Changers in ITAM for 2025

    AI and ML: The Game Changers in ITAM for 2025

    IT Asset Management (ITAM) is experiencing a groundbreaking evolution, heavily influenced by the adoption of Artificial Intelligence (AI) and Machine Learning (ML). These cutting-edge technologies will revolutionise conventional ITAM methods while bringing both exciting possibilities and ...
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  • Data Management Best Practices

    Data Management Best Practices

    Effective data management is crucial for successful IT asset management. Leveraging a structured approach like the PDCA (Plan-Do-Check-Act) cycle can help structure your efforts. This approach should be easy to integrate into the existing processes and/or ...
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  • NIS 2 Directive - ITAM's Important Role in a Ransomware Response Plan

    NIS 2 Directive - ITAM's Important Role in a Ransomware Response Plan

    This article is by Elise Cocks; IT Asset and License Management – Director; Freddie Mac On the 17th October, the NIS 2 directive came into force across the European Union. This cybersecurity legislation sets strict standards ...
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  • It's About Time It Was Easier to Manage SaaS Applications

    It's About Time It Was Easier to Manage SaaS Applications

    We’re now over a decade on from Adobe’s controversial switch to subscription (SaaS) licensing for its key products. Salesforce, the pioneers of SaaS, is in its 25th year of operation. SaaS expenditure continues to grow by ...
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  • Digital document solutions - why every ITAM professional should be managing one

    Digital document solutions - why every ITAM professional should be managing one

    In the face of growing environmental concerns and the urgent need for sustainable practices, the role of ITAM is expanding. Today, ITAM professionals are uniquely positioned to drive sustainability initiatives within their organisations. Sustainability in ITAM ...
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