This is the second article from my SAM research project with Stephen Mann from Forrester Research looking at the partner / supplier element of our research. See also ‘Which services do SAM partners offer?‘.
This time we simply asked suppliers/partners and resellers “In your opinion what is the biggest driver for organizations adopting SAM?”
As you can see the three strongest business drivers were:
Cost Cutting – “We need to reduce software costs”
Vendor Audits – “We need to defend against, or clean up the mess after publisher-led audits”
Governance – “We need to reduce risk, unexpected software costs, adhere to regulations and maintain compliance”
Secondary business drivers were:
Software ROI – “We need to demonstrate the value of our software investments, return on investment, business value”
Visibility – “We just need better visibility of what we have so we can manage it more effectively”
Procurement – “We need to prepare for contract changes or renewals, we need to adhere to ever more complex license terms”
Finally, the last considerations with only minor influence included:
Operational Efficiency – “We need to reduce complexity on the Service Desk, improve service and manage the whole lifecycle more effectively”
Migration Planning – “We need to plan transitions to the cloud, new operating systems etc”
Security – “We need to monitor inappropriate apps, piracy, security risks”
In the next article I’ll dig into what blockers exist for SAM.
Notes
Survey conducted with ITAM Review newsletter subscribers in October 2012
Countries participating: 32
Total participants: 176
As always, I welcome your comments and feedback. Further analysis to follow.
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