We are pleased to publish our 2015 review of worldwide SAM Managed Service Providers.
Download the full report below (no registration required):
There is considerable interest in ITAM managed services, although the market is very much in it’s infancy. The key difference when buying SAM Managed services rather than SAM tools and consulting is that organizations are buying an SLA or a business outcome rather than technology.
This group test looks at the capabilities of five leading SAM Managed Service Providers: Aspera, ITAMS, SHI, Softline and SoftwareOne.
Service providers were rated based on the expertise, methodology and strength of customer references.
General market observations during the study included the SAM and licensing industry skills shortage, the scope of services and the duration of service relationships.
Softline Solutions were awarded 2015 SAM Managed Service Provider Best in Class for the second time for highest overall score and providing a good mixture of relevant expertise, savvy methodology and strong customer references.
Download the full report here:
The 2013 report, published January 2014, is available here.