SAM MSP Group Test 2015 - The Results
We are pleased to publish our 2015 review of worldwide SAM Managed Service Providers.
Download the full report below (no registration required):
Continued Interest in SAM MSPs
There is considerable interest in ITAM managed services, although the market is very much in it’s infancy. The key difference when buying SAM Managed services rather than SAM tools and consulting is that organizations are buying an SLA or a business outcome rather than technology.
This group test looks at the capabilities of five leading SAM Managed Service Providers: Aspera, ITAMS, SHI, Softline and SoftwareOne.
Service providers were rated based on the expertise, methodology and strength of customer references.
General market observations during the study included the SAM and licensing industry skills shortage, the scope of services and the duration of service relationships.
A growth area for Channel Partners
- This is a huge growth area and opportunity for the channel
- 3 core business drivers for clients (Software compliance, efficient spend, agility through better asset data)
- Clients are jumping in because expertise is scarce
- Clients are not using this tactically but are sticking with MSPs in the longer term, making this a long term profitable proposition.
- With the data generated from this exercise – partners can also help clients with strategic projects (Transformation, Cloud, Virtualisation and so on)
Softline tops the table again
Softline Solutions were awarded 2015 SAM Managed Service Provider Best in Class for the second time for highest overall score and providing a good mixture of relevant expertise, savvy methodology and strong customer references.
Report Contents Summary
- Introduction
- Featured Providers
- Assessment Criteria
- Market Observations
- Buyers Guide to selecting an MSP – General Advice
- The Results – 2015 SAM Managed Service Provider Best in Class
- Individual Provider Summaries
Download the full report here:
The 2013 report, published January 2014, is available here.
Can’t find what you’re looking for?
More from ITAM News & Analysis
-
The Allure of the Cloud: What are We Chasing?
When I ask ITAM professionals about their transition to the cloud, the responses are often similar. “It wasn’t my decision.” It’s striking how many people feel this way—decisions about moving from on-premises solutions to the cloud ... -
The M&S Cyberattack: How IT Asset Management Can Make or Break Your Recovery
Marks & Spencer (M&S), the iconic UK retailer, recently became the latest high-profile victim of a devastating cyberattack. Fellow retailers The Co-Op and Harrods were also attacked. Recent reports suggest the rapid action at the Co-Op ... -
AI in ITAM: Insightful Signals from the Front Line
During our Wisdom Unplugged USA event in New York in March 2025, we engaged ITAM professionals with three targeted polling questions to uncover their current thinking on Artificial Intelligence—what concerns them, where they see opportunity, and ...
Podcast
ITAM training
Similar Posts
-
The M&S Cyberattack: How IT Asset Management Can Make or Break Your Recovery
Marks & Spencer (M&S), the iconic UK retailer, recently became the latest high-profile victim of a devastating cyberattack. Fellow retailers The Co-Op and Harrods were also attacked. Recent reports suggest the rapid action at the Co-Op ... -
AI in ITAM: Insightful Signals from the Front Line
During our Wisdom Unplugged USA event in New York in March 2025, we engaged ITAM professionals with three targeted polling questions to uncover their current thinking on Artificial Intelligence—what concerns them, where they see opportunity, and ... -
How ISO/IEC 19770-1 Can Help Meet FFIEC Requirements
In the world of ITAM, the regulatory spotlight continues to intensify, especially for financial institutions facing increasing scrutiny from regulatory bodies due to the growing importance of IT in operational resilience, service delivery, and risk management. ... -
An Introduction to Scope 4 Emissions
Executive Summary For ITAM teams, sustainability is a core responsibility and opportunity. Managing hardware, software, and cloud resources now comes with the ability to track, reduce, and report carbon emissions. Understanding emission scopes—from direct operational emissions ...
