In preparation for our next training webinar on the 29th September I spoke with Colin Simmons, Group IT Asset Manager at Kingfisher IT Services about his approach to reporting and ensuring senior management stay engaged with ITAM.
In this video Colin covers:
How reporting requirements change over time as your ITAM practice matures and trust and reputation are built
The value of concise reporting of risk and trending
Reporting for stakeholders (including security and retirement of old products)
Maintaining momentum by continually demonstrating the ITAM departments ability to improve
Our topic for the 12 Box webinar this month is Reporting and we’ll be looking into how to maintain momentum in your ITAM practice:
How to develop ITAM reporting that people want to read
How to ensure actions are taken on exceptions
How to build a continual service improvement process for ITAM
Colin will also be hosting a workshop on day one of our UK Conference:
Workshop- Growing an ITAM Team
In this interactive forum, Colin Simmons, Manager of Kingfisher Plc’s IT Asset Management function will discuss how can you assess the requirements of your ITAM team, how to manage ITAM responsibilities across an extended virtual team and how to grow a world-class ITAM team.
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