Eric Schuman is an ITAM and IT industry veteran with over 30 years experience in a variety of roles across IT. He currently leads the ITAM Practice at Service Provider Cask.
In this final podcast in the Change Makers series Eric discusses how best to engage with operational stakeholders, and how coming from a hands-on technical background gives ITAM managers a distinct advantage. Operationalizing ITAM and knowing when to employ Managed Services vs in-house employees is a case in point, as is knowing how to approach resolution of licensing risk.
Other episodes in The Change Makers podcast series: