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Vendor Management in an Age of Austerity
By Martin Chalkley, Regular columnist and ITAM Review Analyst. See other articles from Martin here. Asset Management as a discipline is likely to touch not only several internal stakeholders and customers, but also a number of ... -
今日のSAMツールに求められている要件とは？
This is a Japanese version of the article “The Best SAM Tools – What to Look For“. 以下のリストを私は、 「競争差別化要因」 と呼んでいます。 競争差別化要因とは、 特定のSAM ツール メーカーが持つ差別化のため研究開発された特有の機能です。もちろん、ツール市場の大半のメーカーがこれらの機能を提供するようになれば、差別化要因ではなくなってしまいます。 SAMツールのメーカーの違いを見出す方法としてだけでなく、特定のツールメーカーの開発の焦点がどこに当てられているかの指標となります。 思えば… 私が、SAM ツールを 2000年に販売していたころは、焦点はインベントリ収集でした (どのような資産を所有しているか？）。それから、ソフトウェア認識の開発の時期を経て （ネットワーク上に winword.exe を見つけたが、そのファイルは何だ？)、さらに焦点は、ビジネス インテリジェンスへと (winword.exe ファイルは、Microsoft ... -
Should ITAM Own Budget?
By Martin Chalkley, ITAM Review Analyst. See other articles from Martin here. If you want to reduce cost, owning the budget is the first step It’s an all too familiar story, taking care of someone else’s ... -
Policies, Processes and Procedures
The terms ‘Policies’, ‘Processes’ and ‘Procedures’ are ITIL battle cries and are often interchanged with each other. It is commonly stated by experienced practitioners that implementing an IT Asset Management practice (or any other strategic IT ... -
ITAM Interview Techniques
This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. This article follows on from Kylie’s previous article ‘Writing a Great ITAM CV‘. Unlike a CV, which has one aim ... -
New SAM Tool Requirements Checklist V2.0
I originally wrote a ‘New SAM Tool Checklist‘ a couple of years ago. This article is an updated and expanded version. How Do I Know What to Look For? There have been a number of discussions ... -
What is the Difference Between SAM and ITAM?
First of all let’s get the acronyms out of the way. IT Asset Management (ITAM) Software Asset Management (SAM) Hardware Asset Management (HAM) What is the difference between SAM and ITAM? In my view, both HAM ... -
Software Recognition – What’s The Big Deal?
When I first started out in this industry the FAST certification (a UK based industry body) was quite popular. Organizations were keen to put the FAST plaque on the wall in reception to prove they were ... -
Printing is Ripe for a Green IT Makeover
This article has been contributed by Steve Fowler of AstuteIT. Martin Chalkley’s first article advocating process and behavioral change to aid printing efficiency, rather than outsourcing to a Managed Print Services provider, resonated with my own ...