-
The M&S Cyberattack: How IT Asset Management Can Make or Break Your Recovery
Marks & Spencer (M&S), the iconic UK retailer, recently became the latest high-profile victim of a devastating cyberattack. Fellow retailers The Co-Op and Harrods were also attacked. Recent reports suggest the rapid action at the Co-Op ... -
AI in ITAM: Insightful Signals from the Front Line
During our Wisdom Unplugged USA event in New York in March 2025, we engaged ITAM professionals with three targeted polling questions to uncover their current thinking on Artificial Intelligence—what concerns them, where they see opportunity, and ... -
How ISO/IEC 19770-1 Can Help Meet FFIEC Requirements
In the world of ITAM, the regulatory spotlight continues to intensify, especially for financial institutions facing increasing scrutiny from regulatory bodies due to the growing importance of IT in operational resilience, service delivery, and risk management. ... -
An Introduction to Scope 4 Emissions
Executive Summary For ITAM teams, sustainability is a core responsibility and opportunity. Managing hardware, software, and cloud resources now comes with the ability to track, reduce, and report carbon emissions. Understanding emission scopes—from direct operational emissions ... -
AI and ITAM: State of Play 2024 Research Report
In 2024, the ITAM Forum and General Interfaces conducted a global survey (On behalf of the ITAM Forum’s AI+ITAM Working Group) targeting ITAM practitioners, executives, and stakeholders to explore the growing influence of AI on the ... -
Will 'Sustainable IT' be Caught in the Crossfire?
In the days immediately following his inauguration, President Trump and his team declared war on Diversity, Equity, and Inclusion (DEI) programs at the federal level. The impact has been felt far and wide. Many government contractors ... -
Are we ready for outcome-based pricing?
When I first joined the ITAM industry (which feels like a million years ago), the predominant licensing metric in the market was per device. So, if you have three devices, you need three licenses. Then, with ... -
AI and ML: The Game Changers in ITAM for 2025
IT Asset Management (ITAM) is experiencing a groundbreaking evolution, heavily influenced by the adoption of Artificial Intelligence (AI) and Machine Learning (ML). These cutting-edge technologies will revolutionise conventional ITAM methods while bringing both exciting possibilities and ... -
Data Management Best Practices
Effective data management is crucial for successful IT asset management. Leveraging a structured approach like the PDCA (Plan-Do-Check-Act) cycle can help structure your efforts. This approach should be easy to integrate into the existing processes and/or ...